Frequently asked questions
Answered plainly.
The things people ask most, before they start.
Who am I actually buying from?
Kove RX, a licensed telemedicine pharmacy. AMA lists their catalogue and points you at it; Kove RX runs the intake, a licensed physician reviews it, and they dispense and ship. Your payment and your prescription are with them, not with us. AMA earns a commission when you order — it costs you nothing extra.How does ordering work?
Find the treatment you're after here, then hit Continue on Kove RX. You'll finish on their site: a short medical intake, a licensed physician's review, and shipping to your door if they approve it. There is no cart on this site and nothing to check out here.Do I need an appointment?
No. The review is done online from what you submit. If the prescriber needs more, or your state requires a live visit for a particular medication, Kove RX arranges that before anything is dispensed.What if the physician says no?
You aren't charged. Kove RX reviews before dispensing, so if a treatment isn't appropriate for you — or they want to talk first — nothing ships and nothing is billed.Is everything here prescription-only?
Yes. Every item in this catalogue requires a prescription, which is exactly why it's bought through a pharmacy rather than added to a cart here. Some are prescribed off-label; where that's the case the product page says so.Why are prices shown as “from”?
Kove RX sells plans rather than single units, and several treatments cost considerably less on a longer program. The figure here is their entry price; their product page has the current plans and is the authoritative one.Will this replace what my doctor already has me on?
No. Tell the Kove RX prescriber everything you currently take — checking for interactions is part of what their review is for. Keep taking what you've been prescribed unless your own doctor says otherwise.Does AMA see my medical information?
No. The intake happens on koverx.com and stays with them. Clicking through from here sends no health information about you; AMA only knows that someone followed a link.